Sunday, November 11, 2018

Iprocurement Home Page Error : You have encountered an unexpected error. Please contact System Administrator of assistance

Hiya Buddies!!!
We have faced this issue many times and very hard to guess it. Because there are no any ora errors or any specific error mentioned in error as shown below.
Error Page:
You have encountered an unexpected error. Please contact System Administrator of assistance.
We got the above error while we login to EBS and navigate to iprocurement home page -> Personalize Stack Layout -> Information Technology

There may be many cases that depends on environment to environment or situations. Here, we would like to share the solution which may be useful but advised please first check in your either Test or Dev environments.

Solution:-
First we need to Compile Flexfields through adadmin
Second, we need to Reload the Jar files through adadmin
Third, we need to Compile JSP pages through adadmin.

Here, you may face some Apache issue during starting or bring up the Services such as pid location was not correct in XML file.
For this fix we need to take backup of XML files and then correct the parameter of PID location, then run Autoconfig.

Now, you are good to test the issues. Hope this may useful.
If still you are facing any issue, please let us know the issue details either in comment box or contact us page.
May be we have faced same issue and we have some other solution for that.

$adadmin
AD code level : [B.8]

            AD Administration Main Menu
   --------------------------------------------------
   1.    Generate Applications Files menu
   2.    Maintain Applications Files menu
   3.    Compile/Reload Applications Database Entities menu
   4.    Maintain Applications Database Entities menu
   5.    Change Maintenance Mode
   6.    Exit AD Administration
Enter your choice [6] : 3
        Compile/Reload Applications Database Entities
   ---------------------------------------------------
   1.    Compile APPS schema
   2.    Compile menu information
   3.    Compile flexfields
   4.    Reload JAR files to database
   5.    Return to Main Menu
Enter your choice [5] :

Here, please select one by one 3 and 4 option.

No comments:

Post a Comment